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Clayton Flooring Inc.

4.9

Based on 49 reviews

review us on

Steve Stenman

14:08 22 Jun 24

Thanks so much for the quality of your service. Clayton Flooring has always been professional and caring, and I think your attention and commitment to customer service is outstanding! I would never hesitate in recommending your company to anyone

Marguerite Daubney

23:53 15 May 24

Great customer service from start to finish. Showroom and sales team are knowledgeable and helpful. Installation was well done, on time and it turned out beautifully. We had hardwood, carpeting and slate tiling installed and we are very pleased. Thank you to Richard, Dave, Dale, Megan, Stuart, Heidi and the rest of the team.

Greg Twemlow

21:51 08 Apr 24

I was very impressed with Clayton Flooring, with their follow up service and responsiveness. I had flooring installed almost two years ago, however, an issue developed with the transition from my kitchen to the living room, since the flooring wasn’t even between the two rooms which led to a failure of the flooring.
I reached out to Clayton Flooring and they immediately responded, found replacement flooring and came back to fix the problem.
They were very professional and truly stand behind their work and products.

Sebastian Lukasik

22:58 02 Mar 24

Fantastic and knowledgeable staff. A establishment that values quality and service, pleasure to deal with.

Lee Wood

17:56 23 Feb 24

Janet Comis

18:46 04 Dec 23

Excellent in every way. Purchased bathroom wall and floor tiles last year. This year I am looking for kitchen flooring. Next year ... !

Sharon Musgrave

11:35 30 Oct 23

I highly recommend Clayton Flooring for flooring advice, selection, and installation. The staff are very knowledgeable and, with their guidance, I'm confident I made good choices. Their team replaced the basement carpeting with plank flooring and installed new carpeting on the stairs. They custom built laminate stringers that are a perfect match to the railing. I'm very happy with the end result. On the main floor, they installed ultra ceramic flooring over existing tiles in the kitchen, laundry room and the front entrance. The precision work and attention to detail, especially around the cupboards, is impressive. The floors look fabulous. I'm so pleased. Their experience and craftmanship are evident in the finishing touches and the overall high quality of the work.

Angela Ginn

13:02 01 Aug 23

My to go to place to buy flooring for my clients. Great service, great selection and always helpful with samples and a quick home visit to determine quantities. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Steve Grant

16:31 19 Jun 23

We used Clayton Flooring for a new kitchen, lower hall and bathroom in our trailer. From assisting us with picking out our flooring to the finished installation, every aspect was done very professionally. For any other flooring needs, we know where we're going.
Highly recommend Clayton Flooring.

Scott.J

22:12 14 Apr 23

Fantastic company…the staff is extremely knowledgeable and so friendly. I purchased flooring for a smaller project and was treated like a was doing a massive job. Their selection and quality of products is outstanding. The prices were comparable to the big box stores but the quality of the product is hands down superior….highly recommend this company….customer for life here.

L. R.

14:42 14 Feb 23

Great People to deal with. Disappointment was completely with product not meeting our requirements even though it is advertised as such. Product was the issue, not the service or the follow up service. Product complaint has gone back to the manufacture. Clayton Flooring is still helping to find a resolution. Great customer service.

Elizabeth Nelson

23:41 24 Sep 22

Larry Young

17:14 23 Sep 22

Excellent company the service was excellent from the management, salesperson and the installers. The quality is by far some of the best products on the market. We had the basement completely done in vinyl drop plank flooring. The show room has so much to choose from and Megan our salesperson was such a help with her excellent knowledge on the different flooring that was available and she helped use make a great decision on the flooring. The installers were very curteous and friendly and were excellent workers and the work was done fast. The basement looks so beautiful with the new floor. We like to thank all the staff at Clayton Flooring for making our basement beautiful. We would recommend this company and there products to anyone without hesitations. Excellent job and Thank you all for the wonderful experience.

Steve Darling

21:45 16 Aug 22

Really appreciate the effort Dale and company do to get my house finished.

Ross Drummond

12:05 31 Jul 22

We were looking for cherry flooring and asked a number on line about its availability. Claytkn was one if the few to check with its suppliers and respond. We later went in looking for flooring for our addition and they were very helpful. Would recommend.

Nicole Kemp

16:39 25 Jul 22

The staff was professional, knowledgeable and friendly. The finished product was exactly what I was looking for!

Allison Alexander

19:47 03 Jun 22

Purchased sheet vinyl flooring to cover some terrible 1980's tile in our landings that we didn't know what to do with. Clayton flooring has a great selection of varying qualities (The type we picked looks so much like tile that we keep getting compliments on our new "tile"). Richard did not try to upsell me to a different product and did not try to sell me something I didn't want, i.e. installation services, he was very helpful and in fact offered tips for installation. Turn-around time from order point was fast and warehouse staff on pickup were very friendly and helpful. Highly recommend and will definitely consider Clayton flooring again for any future renovation projects.

Sal Snowden

15:06 13 May 22

Used Clayton Flooring to buy tile for my renovation (flooring, shower & backsplash). Great selection and amazing customer service. Always attentive and helpful when I was in the store and great follow up during ordering and pick up. Will use them again without hesitation

Chris Woolnough

19:06 14 Apr 22

Clayton flooring helped us pick out our new floors for our custom accessible home, we have been moved in for a year so far, the floors look amazing like they did from day 1.

Richard and Meghan were amazing! Won't shop anywhere else but Clayton's flooring.

Thank you so much!

CL Macpherson

15:03 04 Jan 22

We had commercial carpet installed in our colour and design area at Kingston Paint & Decorating. The Clayton Flooring installers were efficient, friendly and tidy. The job was completed while we were open with minimal disruption. We could not be happier with the result.

Vicki H

19:03 07 Dec 21

We had new carpeting installed in our living room, on two sets of stairs and an upper landing. We couldn't be more delighted with the work that was done. From the moment we walked through the door and spoke with Megan to the end of the project it was total professionalism and excellent customer service. I would not hesitate to recommend this business. Many thanks. The Hay Family

Jamie Whan

19:10 30 Jul 21

Very knowledgeable and friendly staff. A pleasure to work with.

Michelle MacKenzie

16:29 26 Oct 20

We used Clayton Flooring when picking our flooring for our new house. Richard was very helpful and knowledgeable with helping us choose both the Carpet and a gorgeous Luxury Vinyl Tile (we have pets, and I tell you, this is the best flooring for them - and LVT is beautiful now). The finished result in the house was FABULOUS! So of course when finishing our basement we decided to visit again. Richard helped us pick the perfect floor for our basement, we were able to take some samples home so we really knew how the floor would look in our lighting and how "cold" it would get (being that it was in a basement). Again, we chose a Luxury Vinyl Tile and it is Superb!! All-in-all a wonderful experience at Clayton Flooring. I'd highly recommend visiting them for all your flooring needs!!

Kristie F

22:30 13 Mar 20

We had a great experience with Clayton Flooring and we recommend them to anyone. The guys were here on time, were hard workers and kept the job site clean. The quality work was also very much appreciated.

cathy Roper

15:32 04 Jan 20

Our first visit to the showroom was very informative and I didn’t feel rushed to make a decision. They ordered the product I wanted. I felt the price was excellent and so was the installation job. They were always punctual from coming to quote to the actual installation. I would highly recommend them. I plan to use their services again.

Tailgunner Denis

13:20 13 Dec 19

The best flooring service ever. From the initial walk-in to the final selection Clayton flooring was an exceptional experience (and I’ve been to many competitors and big box stores). Over the course of 5 weeks Clayton flooring was extremely patient as I tested numerous samples at home in various lighting conditions. They were both knowledgeable and professional as I educated myself on various options available at Clayton flooring. After my selection and purchase they delivered a great product and the service throughout the process was top notch. It certainly pays to deal locally with specialized staff when it comes time for your flooring needs. Thanks so much to all the staff at Clayton flooring.

Leona

16:09 12 Jun 19

Excellent selection. Great staff. Fair pricing. No pressure sales. But when you make the decision to buy, it’s all positive from purchase assistance to quality install through follow up on your satisfaction. We went to over a half dozen home improvement, hardware, and stand alone retailers. Their quality and my confidence they’d stand behind the work just wasn’t even close to what Clayton Flooring gives. Doing it right once is what we wanted and received. And, the luxury vinyl plank looks great! Thanks.

J M

14:20 13 Feb 19

Clayton Flooring has done numerous jobs for friends, family, and businesses in the city and I’ve only heard great things. The staff are friendly and knowledgeable and their install team is amazing. 2 thumbs up!!

More reviews

Showroom Hours
Monday - Friday
8:00 am to 5:30 pm
Pick-up Hours
Monday - Friday
by appointment