Updates

COVID-19 Statement (UPDATED APRIL 9, 2021)

April 9th, 2021

We care about the good health and wellbeing of our customers, employees, partners, and their families.  The Ontario Government has imposed a stay at home order expected to last four weeks to curb the spread of COVID-19.  We must abide by the restrictions imposed by this order.  As a result, we have made the following changes to how we do business.

Installations in your home or business:

We are proceeding with all installations as previously scheduled.  Any installations that had been postponed while we awaited clarification from the government will be re-scheduled as quickly as possible.

Should restrictions change we will advise customers if their installations are affected.

Quotes:

On site estimates can be scheduled.  Customers MUST wear masks while our estimator is on site and maintain social distancing.

In our showroom:

While our showroom is closed, we are able to help in the following ways:

  • Samples can be ordered via email or over the phone.
  • Curbside pick-up only (in-person retail shopping not permitted).
  • An item may only be provided for curbside pickup if the customer ordered the item before arriving at our store or warehouse.
  • We can be reached by telephone at 613-389-8888 or via email at info@claytonflooring.ca

Please stay safe!